User Guides

Step-by-step guides to help you get the most out of Miniback.

Getting Started

New to Miniback? Start here:

• Getting Started - Quick setup guide
• Installation - Widget installation
• Customization - Widget appearance

Feature Guides

Bug Reporting

Get the most out of every bug report:

• Bug Context Capture - Automatic screenshots, console logs, network requests, and interaction breadcrumbs
• Categories - Organize feedback by type (Builder+)

Integrations

Configure third-party integrations to streamline your workflow:

• Slack Integration - Set up real-time Slack notifications (Builder+)
• Email Notifications - Configure email alerts for new feedback
• Mobile App Integration - Collect feedback from iOS, Android, React Native, and Flutter apps

Feedback Management

Master feedback collection and management:

• Feedback Workflow - Status management, filtering, and batch operations
• CSV Exports - Export and analyze your feedback data
• Analytics Dashboard - Understand your feedback metrics (Builder+)

Project Management

Manage your projects effectively:

• Project Management - Pause, archive, and batch operations
• Domain Management - Security and domain restrictions

Security & API

Secure your feedback and integrate programmatically:

• API Security Best Practices - API key management and security
• API Reference - Complete API documentation

Billing & Plans

Manage your subscription:

• Billing & Plans - Upgrades, usage limits, and billing management

Quick Reference by Plan

Plans are shown in the dashboard as Hobby (free), Builder, and Studio (they map to FREE, STARTER, and PRO in the API).

Hobby Plan Features

• 1 project, 100 bug reports/month
• Automatic technical context (console logs & network requests)
• Copy any bug report as an AI prompt (Cursor / Claude handoff)
• Widget customization
• Basic analytics (7-day history)
• CSV export
• Email notifications (1 address, new reports only)
• Limited API access (POST only, 200 calls/month)

Builder Plan Features (€9/month)

Everything in Hobby, plus:

• Unlimited projects & bug reports
• Screenshots with annotations
• AI plain-English explanations (“Explain this”)
• Categories
• Advanced analytics dashboard (180-day history, network endpoint deep-dive)
• Slack integration and webhooks
• Email notifications (10 addresses, all topics)
• Full API access (10,000 calls/month)

Studio Plan Features (€19/month)

Everything in Builder, plus:

• White-label widget (remove “Powered by Miniback” branding)
• Unlimited API access
• Advanced analytics (365-day history)
• Priority support

Need Help?

• Troubleshooting - Common issues and solutions
• Examples - Integration examples
• Security - Security best practices

Can’t find what you’re looking for? Check our complete documentation or reach out through your dashboard.